You'll work with financial services clients in this role, and they tend to invest in their kit... so you'll be working with up to date systems as well as asked to consult on the newest tech as it comes out.
We are a growing and ambitious business, with offices in Kent, London, New York, Hong Kong and Dublin, we provide our service in over 17 countries, and we are the 2018 Swale Employer of the Year. What we mean to say, is that there are chances to progress here, as well as exciting locations to carry out work in.
In this role you’ll be assisting our clients who are hedge funds, private equity and alternative investment companies. You will be ensuring their IT runs smoothly and projects are delivered on time. You’ll be planning and managing their office moves, software upgrades, cybersecurity audits, and disaster recovery tests to name a few examples. You’ll also be responsible for onboarding new clients onto our systems. This role will sometimes require last minute out of hours work, including at weekends. You’ll also need to keep an eye on monitoring alerts out of hours.
Success in this role will be completing projects on time, ensuring documentation and reports are submitted by deadlines and ensuring you meet or exceed SLAs. You will also be measured by customer satisfaction levels too.
The benefits you will be provided include private medical insurance, 4X salary death in service insurance, 4X salary critical illness insurance, a 3% matched pension, a private counsellor, a £2,000 individual yearly training budget, mobile phone, laptop, 25 days annual leave, plus 8 bank holidays, and the ride2work scheme. We provide a company debit card for your expenses, too.
To qualify you will need strong experience in a support environment as a second line engineer. You don’t need to be in a projects role right now, as we have the resource and budget to help you train and build up your skills. Technically, you will need previous exposure to networking equipment, VMware, Active Directory and ideally Exchange too.
Please click here to apply. Everyone will receive a response.